Welcome to ARGAN Albida’a Hotel & Resort!

At ARGAN Albida’a Hotel & Resort, we are committed to protecting your privacy and ensuring the security of the personal data you share with us. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website, book services, become a club member or interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Contact Details: Full name, phone number, email address, and address.
• Booking Information: Reservation details, arrival and departure dates.
• Payment Details: Credit card information for transactions and membership fees.
• Preferences: Room preferences, dietary requirements, special requests, and activity records (e.g., facilities used, classes attended).
• Membership Information: Membership ID and records of participation in club activities.
• Technical Data: IP address, browser type, and website usage data collected through cookies.

We do not knowingly collect personal information from children under 16 without parental consent.

2. How We Use Your Information

Your personal data may be used to:

• Manage bookings, payments and membership services.
• Track participation in resort and club activities, events and programs.
• Personalize your experience at our resort and club.
• Communicate updates, promotions and relevant announcements (only if you have opted in).
• Improve our services, facilities, and overall guest and member experience.
• Respond to inquiries, feedback or special requests.
• Comply with legal and regulatory obligations.

3. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information:

• With Service Providers: Trusted partners, such as payment processors, IT support, and booking platforms, to fulfill services and manage operations.
• For Legal Compliance: If required by law or to protect the safety and integrity of our guests, members and operations.

4. Cookies and Analytics

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us:

• Improve website functionality and user experience.
• Understand visitor behavior and website usage.

You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. Secure encryption technology is used to safeguard sensitive information, such as payment details.

6. Your Rights

You have the right to:

• Access, update or request deletion of your personal information.
• Withdraw consent for marketing communications.
• Object to or restrict certain types of data processing.

To exercise your rights or for inquiries regarding your data, please contact us:

• Email: info@albidaaresort.com

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for any updates.